Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204690 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | August 2013 |
| 201204715 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204786 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204822 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204850 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204932 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201205147 | Business Stream | complaints handling | No decision reached | August 2013 |
| 201205152 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | August 2013 |
| 201205188 | The City of Edinburgh Council | communication staff attitude and confidentiality | Upheld, recommendations | August 2013 |
| 201205252 | Business Stream | incorrect billing | No decision reached | August 2013 |