Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201423 Maryhill Housing Association Ltd repairs and maintenance Some upheld, recommendations July 2013
201201435 A Council primary school Some upheld, recommendations July 2013
201201524 Scottish Borders Housing Association Ltd complaints handling Upheld, recommendations July 2013
201201885 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations July 2013
201201981 Perth and Kinross Council handling of application (complaints by applicants) Some upheld, recommendations July 2013
201202339 Aberdeenshire Council handling of application (complaints by opponents) Not upheld, no recommendations July 2013
201202359 The Highland Council building warrants: certificates of completion/habitation Upheld, recommendations July 2013
201202725 Orkney NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2013
201202880 Highland NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, recommendations July 2013
201202928 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2013