Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102765 | Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201102935 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201103066 | East Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201103213 | University of Dundee | policy/administration | Not upheld, no recommendations | January 2013 |
| 201103236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | January 2013 |
| 201103274 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2013 |
| 201103353 | The Highland Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201103440 | The Robert Gordon University | policy/administration | Not upheld, no recommendations | January 2013 |
| 201103465 | Transport Scotland | complaints handling | Not upheld, recommendations | January 2013 |
| 201103637 | Business Stream Ltd | attitude / behaviour | Some upheld, recommendations | January 2013 |