Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200472 | Midlothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201200540 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | January 2013 |
| 201200544 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201200585 | Scottish Prison Service | visits | Some upheld, recommendations | January 2013 |
| 201200592 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | January 2013 |
| 201200608 | Dumfries and Galloway NHS Board | clinical treatment/diagnosis | No decision reached | January 2013 |
| 201200612 | Business Stream Ltd | charging method / calculation | Upheld, recommendations | January 2013 |
| 201200710 | Aberdeen City Council | finance - rent | Not upheld, no recommendations | January 2013 |
| 201200718 | Scottish Prison Service | special escorted leave | Upheld, recommendations | January 2013 |
| 201200876 | Business Stream Ltd | complaints handling | Upheld, recommendations | January 2013 |