Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201613 A Practice in the Lanarkshire NHS Board area communication, staff attitude, dignity, confidentiality Some upheld, recommendations January 2013
201201680 Orkney Islands Council repairs and maintenance of housing stock (incl dampness and infestations) Upheld, action taken by body to remedy, no recommendations January 2013
201201812 Scottish Water sewer flooding - internal Not upheld, no recommendations January 2013
201201818 Lothian NHS Board clinical treatment/diagnosis Not upheld, action taken by body to remedy, no recommendations January 2013
201201889 Glasgow City Council policy/administration Not upheld, action taken by body to remedy, no recommendations January 2013
201201976 University of St Andrews plagiarism and intellectual property Not upheld, recommendations January 2013
201202013 Scottish Water damage caused / compensation Not upheld, no recommendations January 2013
201202015 Business Stream Ltd policy/administration Not upheld, no recommendations January 2013
201202149 Argyll Community Housing Association estate management Not upheld, no recommendations January 2013
201202175 A Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Upheld, action taken by body to remedy, no recommendations January 2013