Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201600415 Scottish Prison Service communication by telephone Not upheld, recommendations July 2017
201600629 The City of Edinburgh Council statutory notices Upheld, recommendations July 2017
201600867 Business Stream incorrect billing Upheld, recommendations July 2017
201601026 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations July 2017
201601299 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations July 2017
201601352 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2017
201601387 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations July 2017
201601389 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2017
201601868 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations July 2017
201601896 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations July 2017