Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202107450 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202203333 | East Renfrewshire Health and Social Care Partnership | Hotel services - food / laundry etc | Some upheld, recommendations | November 2024 |
| 202205577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202206015 | Fife Council | Noise pollution | Some upheld, recommendations | November 2024 |
| 202208872 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202209886 | Aberdeen City Council | Primary School | Upheld, recommendations | November 2024 |
| 202210928 | Glasgow City Health and Social Care Partnership | Complaints handling | Upheld, recommendations | November 2024 |
| 202300714 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202301101 | Dumfries and Galloway NHS Board | Nurses / nursing care | Upheld, recommendations | November 2024 |
| 202301420 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2024 |