Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608767 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201608769 | Perth and Kinross Council | repairs and maintenance | Not upheld, no recommendations | October 2017 |
| 201608798 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201608871 | Argyll and Bute Council | animals/abattoirs/kennels/dog wardens | Upheld, recommendations | October 2017 |
| 201608895 | West Lothian Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2017 |
| 201608915 | Scottish Canals | complaints handling | Not upheld, no recommendations | October 2017 |
| 201609013 | An Opticians in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201609029 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2017 |
| 201609108 | A Medical Practice in the Tayside NHS Board area | policy / administration | Some upheld, recommendations | October 2017 |
| 201609114 | NHS 24 | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | October 2017 |