Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201404348 South Lanarkshire Council neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2015
201404362 Grampian NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations March 2015
201404373 Scottish Prison Service progression Not upheld, no recommendations March 2015
201404505 A Medical Practice in the Lanarkshire NHS Board area complaints handling Some upheld, recommendations March 2015
201404545 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2015
201405168 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2015
201204456 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2015
201204998 The City of Edinburgh Council handling of application (complaints by opponents) Some upheld, recommendations February 2015
201300300 Tayside NHS Board clinical treatment / diagnosis February 2015
201300474 Scottish Prison Service personal property Upheld, recommendations February 2015