Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600866 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2016 |
| 201601079 | Lanarkshire NHS Board | nurses / nursing care | Upheld, recommendations | October 2016 |
| 201407008 | Business Stream | charging method / calculation | Not upheld, no recommendations | September 2016 |
| 201500905 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201501787 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201505394 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not duly made or withdrawn, no recommendations | September 2016 |
| 201507464 | A Council | road authority as developer, road alterations | Upheld, recommendations | September 2016 |
| 201507498 | A Medical Practice in the Grampian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, recommendations | September 2016 |
| 201507538 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507580 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2016 |