Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507597 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2016 |
| 201507607 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | September 2016 |
| 201507625 | Parkhead Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2016 |
| 201507646 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507680 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | September 2016 |
| 201507724 | East Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2016 |
| 201507730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2016 |
| 201507751 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507826 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201507861 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |