Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405223 | Scottish Prison Service | removal from association/segregation | Upheld, recommendations | May 2015 |
| 201405308 | Office of the Public Guardian (Scotland) | complaints handling | Not upheld, no recommendations | May 2015 |
| 201405491 | The Highland Council | land and property | Not upheld, no recommendations | May 2015 |
| 201405550 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | May 2015 |
| 201405577 | Crown Office and Procurator Fiscal Service | complaints handling | Not upheld, no recommendations | May 2015 |
| 201405581 | Business Stream | policy/administration | Some upheld, recommendations | May 2015 |
| 201405649 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2015 |
| 201405773 | Aberdeen City Council | repairs and maintenance | Some upheld, recommendations | May 2015 |
| 201405826 | Inverclyde Council | factual error in decision-making | Not upheld, no recommendations | May 2015 |
| 201405905 | Scottish Prison Service | policy/administration | Some upheld, recommendations | May 2015 |