Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201402072 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations April 2015
201402210 A Medical Practice in the Greater Glasgow and Clyde NHS Board area communication / staff attitude / dignity / confidentiality Some upheld, recommendations April 2015
201402285 East Lothian Council communication staff attitude and confidentiality Not upheld, no recommendations April 2015
201402564 North Lanarkshire Council handling of application (complaints by opponents) Upheld, recommendations April 2015
201402950 East Dunbartonshire Council complaints handling (incl social work complaints procedures) Not upheld, no recommendations April 2015
201402976 West Dunbartonshire Council repairs and maintenance Not upheld, no recommendations April 2015
201403008 Renfrewshire Council local housing allowance and council tax benefit Some upheld, recommendations April 2015
201403381 A Dentist in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations April 2015
201403409 Glasgow City Council policy/administration Some upheld, recommendations April 2015
201403471 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2015