Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102664 Kingdom Housing Association Ltd Complaints handling Not upheld, no recommendations July 2012
201102717 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / Diagnosis Not upheld, action taken by body to remedy, no recommendations July 2012
201102732 Forth Valley NHS Board Clinical treatment / Diagnosis Some upheld, recommendations July 2012
201102760 University of Glasgow Academic appeal/exam results/degree classification Not upheld, no recommendations July 2012
201102828 A Medical Practice in the Fife NHS Board area Clinical treatment / Diagnosis Upheld, recommendations July 2012
201102903 West Lothian Council Repairs and maintenance of housing stock (incl dampness and infestations) Some upheld, recommendations July 2012
201102919 Dumfries and Galloway Housing Partnership Repairs and maintenance of housing stock (incl dampness and infestations) Some upheld, action taken by body to remedy, recommendations July 2012
201102950 Lothian NHS Board Appointments/Admissions (delay, cancellation, waiting lists) Upheld, recommendations July 2012
201102971 South Ayrshire Council Policy/administration Upheld, recommendations July 2012
201103053 Fife Council Complaints handling Some upheld, recommendations July 2012