Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201204717 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2013
201204821 Perth and Kinross Council handling of application (complaints by opponents) Some upheld, recommendations November 2013
201204897 Business Stream debt recovery / payment fees Upheld, recommendations November 2013
201204936 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2013
201204951 An NHS Board communication, staff attitude, dignity, confidentiality Upheld, no recommendations November 2013
201205058 An NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2013
201205062 Scottish Prison Service personal property Upheld, recommendations November 2013
201205165 Business Stream charging method / calculation Upheld, recommendations November 2013
201205268 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, recommendations November 2013
201300081 A Dentist in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis November 2013