Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101313 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | May 2013 |
| 201102274 | The City of Edinburgh Council | right to buy | Some upheld, recommendations | May 2013 |
| 201103006 | Scottish Water | policy / administration | Upheld, recommendations | May 2013 |
| 201103656 | Highlands and Islands Enterprise | policy/administration | Not upheld, action taken by body to remedy, no recommendations | May 2013 |
| 201103842 | Clackmannanshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2013 |
| 201104809 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2013 |
| 201104811 | A Dental Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |
| 201104846 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
| 201104850 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |
| 201104972 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |