Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201808099 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2020
201808152 Business Stream incorrect billing Not upheld, no recommendations June 2020
201808173 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Not upheld, no recommendations June 2020
201808254 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Some upheld, recommendations June 2020
201808261 South Ayrshire Council refuse collections & bins Some upheld, recommendations June 2020
201808264 Inverclyde Health and Social Care Partnership continuing care Upheld, recommendations June 2020
201808272 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2020
201808321 Glasgow City Council aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 Upheld, recommendations June 2020
201808371 Borders NHS Board admission / discharge / transfer procedures Upheld, recommendations June 2020
201808444 Glasgow City Health and Social Care Partnership clinical treatment / diagnosis Upheld, no recommendations June 2020