Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704783 | Clear Business Water | policy / administration | Upheld, recommendations | March 2019 |
| 201704861 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
| 201706511 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201706659 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2019 |
| 201706915 | Sanctuary (Scotland) Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2019 |
| 201706928 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201707366 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201707406 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201707551 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
| 201707656 | Glasgow City Council | building standards | Some upheld, recommendations | March 2019 |