Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204423 | Business Stream | incorrect billing | No decision reached | May 2013 |
| 201204430 | Crown Office and Procurator Fiscal Service | failure to provide information | Upheld, no recommendations | May 2013 |
| 201204493 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2013 |
| 201205198 | West Lothian Council | handling of application (complaints by applicants) | Not upheld, no recommendations | May 2013 |
| 201101537 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201102497 | Glasgow Caledonian University | policy/administration | Upheld, recommendations | April 2013 |
| 201103288 | Forestry Commission Scotland | policy/administration | Some upheld, recommendations | April 2013 |
| 201103307 | Care Inspectorate | complaints handling | Not upheld, recommendations | April 2013 |
| 201103610 | South Ayrshire Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201103626 | University of Abertay Dundee | policy/administration | Upheld, recommendations | April 2013 |