Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202002441 | Scottish Borders Council | Policy / administration | Not upheld, no recommendations | May 2023 |
202003174 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
202006731 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
202006744 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
202008878 | Lothian NHS Board - Acute Division | Nurses / nursing care | Some upheld, recommendations | May 2023 |
202008887 | Aberdeenshire Council | Complaints handling | Not upheld, no recommendations | May 2023 |
202100607 | A Medical Practice in the Western Isles NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
202101028 | West Lothian Council | Handling of application (complaints by applicants) | Some upheld, recommendations | May 2023 |
202101272 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
202102429 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |