Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201809148 Inverclyde Health and Social Care Partnership care in the community Some upheld, recommendations June 2020
201809208 Lothian NHS Board - Acute Division nurses / nursing care Upheld, recommendations June 2020
201809210 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations June 2020
201809351 Dumfries and Galloway NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations June 2020
201809363 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Upheld, recommendations June 2020
201809373 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations June 2020
201809380 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2020
201809429 Renfrewshire Health and Social Care Partnership policy / administration Not upheld, no recommendations June 2020
201809483 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2020
201809565 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2020