Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202207640 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
202002423 | South Lanarkshire Council | Complaints handling | Upheld, recommendations | September 2023 |
202007481 | West Dunbartonshire Council | Council Tax | Upheld, recommendations | September 2023 |
202101440 | South Lanarkshire Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | September 2023 |
202102932 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Upheld, no recommendations | September 2023 |
202104574 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | September 2023 |
202106214 | Glasgow City Health and Social Care Partnership | Community Mental health services | Upheld, recommendations | September 2023 |
202106438 | Glasgow City Health and Social Care Partnership | Nurses / Nursing Care | Some upheld, recommendations | September 2023 |
202107863 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | September 2023 |
202109366 | West Dunbartonshire Council | Secondary School | Upheld, recommendations | September 2023 |