Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202106302 East Dunbartonshire Health and Social Care Partnership Standard of care Upheld, recommendations August 2023
202106485 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations August 2023
202107689 Scottish Ambulance Service Admission / discharge / transfer procedures Upheld, recommendations August 2023
202110970 Perth and Kinross Council Assessments / self-directed support Upheld, recommendations August 2023
202200038 A Medical Practice in the Forth Valley NHS Board area Complaints handling Upheld, recommendations August 2023
202200345 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2023
202201207 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2023
202204333 Dundee City Council Neighbour disputes and anti-social behaviour Upheld, recommendations August 2023
202204879 The City of Edinburgh Council Primary School Not upheld, no recommendations August 2023
202205600 Greater Glasgow and Clyde NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2023