Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406936 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201407012 | Scottish Prison Service | policy/administration | Upheld, recommendations | September 2015 |
| 201407128 | Falkirk Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2015 |
| 201407551 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201407715 | Scottish Prison Service | complaints handling | Upheld, recommendations | September 2015 |
| 201407750 | A Dental Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2015 |
| 201407836 | Scottish Borders Council | communication staff attitude and confidentiality | Not upheld, recommendations | September 2015 |
| 201407906 | Glasgow Life | complaints handling | Not upheld, no recommendations | September 2015 |
| 201500076 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 |
| 201500091 | Fife Council | handling of application (complaints by opponents) | Upheld, recommendations | September 2015 |