Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402870 | Scottish Prison Service | policy/administration | Upheld, recommendations | January 2015 |
| 201403021 | Fife Council | repairs and maintenance | Upheld, recommendations | January 2015 |
| 201403167 | Business Stream | incorrect billing | Not upheld, no recommendations | January 2015 |
| 201403212 | Scottish Prison Service | earnings | Not upheld, no recommendations | January 2015 |
| 201403213 | North Ayrshire Council | repairs and maintenance | Resolved, no recommendations | January 2015 |
| 201403226 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | January 2015 |
| 201403285 | Scottish Prison Service | religious books, items and practices | Not upheld, no recommendations | January 2015 |
| 201403288 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | January 2015 |
| 201403597 | Scottish Prison Service | escorted day absence | Upheld, recommendations | January 2015 |
| 201200401 | Aberdeenshire Council | repairs and maintenance | Not upheld, no recommendations | December 2014 |