Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100532 Scottish Prison Service Work (In Prison) Not upheld, no recommendations August 2011
201100556 Scottish Prison Service Canteen Not upheld, no recommendations August 2011
201100974 Scottish Prison Service Policy/Administration Not upheld, no recommendations August 2011
200904505 Fife Housing Register Applications, allocations, transfers and exchanges Upheld, action taken by body to remedy, no recommendations July 2011
201000247 Renfrewshire Council Handling of application (complaints by opponents) Some upheld, recommendations July 2011
201000579 Aberdeenshire Council Parking Some upheld, recommendations July 2011
201001541 Borders NHS Board clinical treatment/diagnosis Some upheld, recommendations July 2011
201001569 Highland NHS Board policy/administration Upheld, recommendations July 2011
201001727 Lothian NHS Board - Royal Edinburgh and Associated Services Division Clinical treatment / Diagnosis Some upheld, recommendations July 2011
201002718 Tayside NHS Board Clinical treatment / Diagnosis Not upheld, recommendations July 2011