Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201401186 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2015
201401329 Falkirk Council repairs and maintenance Upheld, recommendations February 2015
201401413 University of Dundee policy/administration Not upheld, recommendations February 2015
201401463 Glasgow Housing Association policy/administration Not upheld, no recommendations February 2015
201401547 East Dunbartonshire Council landlord registration Not upheld, no recommendations February 2015
201401586 Lanarkshire NHS Board communication / staff attitude / dignity / confidentiality Some upheld, no recommendations February 2015
201401599 A Dentist in the Highland NHS Board area clinical treatment / diagnosis Upheld, recommendations February 2015
201401639 Lothian NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations February 2015
201401683 Port of Leith Housing Association Ltd right to buy Upheld, recommendations February 2015
201401821 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2015