Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402729 | South Ayrshire Council | repairs and maintenance | Not upheld, recommendations | February 2015 |
| 201402731 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2015 |
| 201403201 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201403224 | Scottish Prison Service | policy/administration | Not upheld, recommendations | February 2015 |
| 201403484 | Scottish Prison Service | prohibited and unauthorised articles | Not upheld, no recommendations | February 2015 |
| 201403611 | Argyll and Bute Council | refuse collection & bins | Some upheld, no recommendations | February 2015 |
| 201403651 | Scottish Prison Service | home detention | Some upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201403673 | Fife Council | repairs and maintenance | Not upheld, no recommendations | February 2015 |
| 201403778 | Highland NHS Board | complaints handling | Not upheld, no recommendations | February 2015 |
| 201403815 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |