Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300636 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | July 2014 |
| 201300641 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2014 |
| 201300652 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201300714 | University of the West of Scotland | teaching and supervision | Some upheld, no recommendations | July 2014 |
| 201300819 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301163 | South Ayrshire Council | claims for damage, injury, loss | Upheld, recommendations | July 2014 |
| 201301337 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301447 | Scottish Prison Service | policy/administration | Some upheld, recommendations | July 2014 |
| 201301524 | NHS 24 | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201301582 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |