Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201101060 A Medical Practice, Tayside NHS Board clinical treatment; diagnosis Not upheld, no recommendations February 2012
201101166 Crown Office and Procurator Fiscal Service policy/administration Not upheld, no recommendations February 2012
201101279 The Golden Jubilee National Hospital clinical treatment; diagnosis Some upheld, recommendations February 2012
201101324 Scottish Prison Service sentence planning Upheld, recommendations February 2012
201101398 Forth Valley NHS Board communication, staff attitude, dignity, confidentiality Some upheld, recommendations February 2012
201101586 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2012
201102008 The Highland Council claims for damage, injury, loss Not upheld, no recommendations February 2012
201102078 Scottish Prison Service bullying/victimisation Not upheld, no recommendations February 2012
201102095 East Lothian Council complaints handling Upheld, action taken by body to remedy, no recommendations February 2012
201102138 Scottish Qualifications Authority policy/administration Not upheld, no recommendations February 2012