Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901872 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2021 |
| 201901939 | A Medical Practice in the Borders NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 201902531 | Castle Water Ltd | Leakage | Upheld, no recommendations | October 2021 |
| 201903189 | Scottish Prison Service | Policy / administration | Not upheld, no recommendations | October 2021 |
| 201903741 | Scottish Water | Communication / consultation | Not upheld, no recommendations | October 2021 |
| 201904853 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 201905325 | Renfrewshire Council | Care charges for homecare and residential care | Not upheld, no recommendations | October 2021 |
| 201906625 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 201908092 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 201908612 | North Lanarkshire Council | Care in the community | Not upheld, no recommendations | October 2021 |