Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301099 New College Lanarkshire policy/administration Some upheld, recommendations October 2014
201301136 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations October 2014
201301174 Transport Scotland policy/administration Not upheld, no recommendations October 2014
201301819 Fife Council zoning of local authorities, planning blight, flood prevention Upheld, recommendations October 2014
201301879 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2014
201301935 Perth and Kinross Council unauthorised developments: calls for enforcement action/stop and discontinuation notices Not upheld, recommendations October 2014
201301965 Scottish Environment Protection Agency policy/administration Some upheld, no recommendations October 2014
201301979 South Lanarkshire Council complaints handling (incl social work complaints procedures) Upheld, recommendations October 2014
201302091 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations October 2014
201302093 Perth and Kinross Council neighbour disputes and antisocial behaviour Not upheld, no recommendations October 2014