Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401285 | Horizon Housing Association Ltd | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2014 |
| 201401344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2014 |
| 201401352 | Renfrewshire Council | licensing - other | Not upheld, no recommendations | October 2014 |
| 201401500 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2014 |
| 201401556 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201401557 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201401716 | Crofting Commission | handling of application | October 2014 | |
| 201401728 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2014 |
| 201401734 | Fife Council | estate management, open space & environment work | Upheld, recommendations | October 2014 |
| 201401752 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |