Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201300766 Stirling Council applications, allocations, transfers & exchanges Some upheld, action taken by body to remedy, recommendations September 2014
201301200 Lanarkshire Housing Association Ltd improvements and renovation Upheld, no recommendations September 2014
201301400 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2014
201301460 Greater Glasgow and Clyde NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations September 2014
201301475 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201301485 South Ayrshire Council planning enforcement/complaints handling Upheld, recommendations September 2014
201301549 Forth Valley NHS Board policy / administration Not upheld, recommendations September 2014
201301672 Business Stream charging method / calculation Upheld, recommendations September 2014
201301814 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201301895 Business Stream debt recovery / payment fees Some upheld, recommendations September 2014