Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802058 | University of the West of Scotland | academic appeal / exam results / degree classification | Some upheld, recommendations | July 2019 |
| 201802084 | Queen Margaret University | welfare | Upheld, recommendations | July 2019 |
| 201802088 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201802130 | Argyll and Bute Council | noise pollution | Upheld, recommendations | July 2019 |
| 201802287 | Revenue Scotland | handling of application | Upheld, recommendations | July 2019 |
| 201802493 | The City of Edinburgh Council | adoption procedures | Some upheld, no recommendations | July 2019 |
| 201802500 | Dundee City Council | child services and family support | Some upheld, recommendations | July 2019 |
| 201802802 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201802881 | Clear Business Water | incorrect billing | Some upheld, recommendations | July 2019 |
| 201802999 | An NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | July 2019 |