Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203004 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2013
201203060 A Medical Practice in the Lothian NHS Board area communication, staff attitude, dignity, confidentiality Not upheld, no recommendations April 2013
201203190 Business Stream charging method / calculation Not upheld, no recommendations April 2013
201203227 Greater Glasgow and Clyde NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, action taken by body to remedy, no recommendations April 2013
201203254 Tayside NHS Board policy/administration Not upheld, action taken by body to remedy, recommendations April 2013
201203271 Western Isles NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2013
201203273 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2013
201203355 Scottish Prison Service progression Upheld, recommendations April 2013
201203440 A Medical Practice in the Lothian NHS Board area communication, staff attitude, dignity, confidentiality Upheld, action taken by body to remedy, no recommendations April 2013
201203443 Scottish Prison Service testing for controlled drugs and alcohol Upheld, recommendations April 2013