Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801389 | Business Stream | incorrect billing | Not upheld, no recommendations | November 2018 |
| 201801464 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201801841 | Wheatley Housing Group Ltd | repairs and maintenance | Not upheld, no recommendations | November 2018 |
| 201802054 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201802126 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201802151 | Highland NHS Board | nurses / nursing care | Upheld, recommendations | November 2018 |
| 201803268 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201603914 | East Dunbartonshire Council | handling of application (complaints by applicants) | Some upheld, recommendations | October 2018 |
| 201606059 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | October 2018 |
| 201607398 | Sanctuary (Scotland) Housing Association Ltd | repairs and maintenance | Upheld, recommendations | October 2018 |