Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201609720 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations January 2018
201609754 Greater Glasgow and Clyde NHS Board - Acute Services Division communication / staff attitude / dignity / confidentiality Some upheld, recommendations January 2018
201700087 Stirling Council unauthorised developments: enforcement action / stop and discontinuation notices Some upheld, no recommendations January 2018
201700157 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2018
201700208 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2018
201700223 Scottish Prison Service personal property Not upheld, no recommendations January 2018
201700352 A Council complaints handling (including appeals procedures) Some upheld, recommendations January 2018
201700446 Glasgow Housing Association complaints handling Some upheld, no recommendations January 2018
201700452 Stirling Council neighbour disputes and anti-social behaviour Upheld, recommendations January 2018
201700608 City Of Glasgow College special needs - assessment and provision Not upheld, no recommendations January 2018