Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602060 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201602247 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2017 |
| 201602304 | Glasgow City Council | refuse collection & bins | Upheld, no recommendations | May 2017 |
| 201602346 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | May 2017 |
| 201602390 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201602586 | Scottish Government | policy/administration | Not upheld, no recommendations | May 2017 |
| 201602603 | Scottish Environment Protection Agency | handling of application | Not upheld, no recommendations | May 2017 |
| 201602612 | Tayside NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | May 2017 |
| 201602629 | East Renfrewshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2017 |
| 201602701 | West Lothian Council | council tax | Not upheld, no recommendations | May 2017 |