Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101712 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201102036 | North Lanarkshire Council | policy / administration; handling of planning application | Upheld, action taken by body to remedy, recommendations | September 2012 |
| 201102045 | Dumfries and Galloway Council | kennels | Some upheld, recommendations | September 2012 |
| 201102116 | Scottish Water | damage caused / compensation | Not upheld, no recommendations | September 2012 |
| 201102387 | University of Stirling | complaints handling | Not upheld, no recommendations | September 2012 |
| 201102475 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201102523 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | September 2012 |
| 201102588 | West Lothian Council | building warrants: certificates of completion/habitation | Not upheld, no recommendations | September 2012 |
| 201102605 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Not upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201102824 | Fyne Homes | terminations | Not upheld, no recommendations | September 2012 |