Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103809 | Tayside NHS Board | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201103813 | Scottish Prison Service | Downgrading | Not upheld, no recommendations | June 2012 |
| 201103837 | Scottish Prison Service | Policy/Administration | Not upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201103838 | Scottish Prison Service | Accommodation (including cell amenities and location) | Not upheld, no recommendations | June 2012 |
| 201103894 | Dundee City Council | Repairs and maintenance of housing stock | Not upheld, no recommendations | June 2012 |
| 201103896 | A Medical Practice in the Fife NHS Board area |
Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201104084 | Falkirk Council | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201104093 | The Moray Council | Maintenance and repair of roads | Not upheld, no recommendations | June 2012 |
| 201104151 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2012 |
| 201104220 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | June 2012 |