Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202102932 Scottish Ambulance Service Failure to send ambulance / delay in sending ambulance Upheld, no recommendations September 2023
202104574 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations September 2023
202106214 Glasgow City Health and Social Care Partnership Community Mental health services Upheld, recommendations September 2023
202106438 Glasgow City Health and Social Care Partnership Nurses / Nursing Care Some upheld, recommendations September 2023
202107863 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations September 2023
202109366 West Dunbartonshire Council Secondary School Upheld, recommendations September 2023
202111356 North Lanarkshire Council Assessments / self-directed support Not upheld, no recommendations September 2023
202111903 Forth Valley NHS Board Clinical treatment / diagnosis Not upheld, no recommendations September 2023
202201952 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations September 2023
202203748 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations September 2023