Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204721 | Rosehill Housing Co-operative Ltd | complaints handling | Not upheld, no recommendations | August 2014 |
| 201205325 | Lothian NHS Board | complaints handling | Some upheld, recommendations | August 2014 |
| 201300492 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2014 |
| 201300583 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201300732 | Scottish Prison Service | placements | Not upheld, recommendations | August 2014 |
| 201300992 | Scottish Prison Service | policy/administration | Upheld, recommendations | August 2014 |
| 201301286 | Scottish Prison Service | policy/administration | Upheld, recommendations | August 2014 |
| 201301378 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201301440 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201301653 | Scottish Prison Service | bullying/victimisation | Upheld, recommendations | August 2014 |