Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302493 | Fife NHS Board | clinical treatment / diagnosis | March 2014 | |
| 201302512 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
| 201302534 | Business Stream | incorrect billing | Not upheld, no recommendations | March 2014 |
| 201302648 | Scottish Ambulance Service | appliances, equipment & premises | Upheld, recommendations | March 2014 |
| 201302723 | A Medical Practice in the Grampian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
| 201302758 | A Medical Practice in the Forth Valley NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
| 201302816 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | March 2014 |
| 201302991 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201303068 | The City of Edinburgh Council | policy/administration | Resolved, no recommendations | March 2014 |
| 201303091 | Scottish Prison Service | other | Not upheld, no recommendations | March 2014 |