Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202107139 | Fife Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | October 2023 |
| 202108741 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |
| 202110675 | Aberdeen City Council | Child services and family support | Not upheld, no recommendations | October 2023 |
| 202110695 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2023 |
| 202200504 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
| 202206401 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2023 |
| 202207640 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
| 202002423 | South Lanarkshire Council | Complaints handling | Upheld, recommendations | September 2023 |
| 202007481 | West Dunbartonshire Council | Council Tax | Upheld, recommendations | September 2023 |
| 202101440 | South Lanarkshire Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | September 2023 |