Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508182 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations November 2017
201508214 Lothian NHS Board nurses / nursing care Not duly made or withdrawn, no recommendations November 2017
201508327 Renfrewshire Council handling of application (complaints by opponents) Not upheld, no recommendations November 2017
201600270 Greater Glasgow and Clyde NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations November 2017
201600986 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Upheld, recommendations November 2017
201601668 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations November 2017
201601715 City Of Glasgow College communication staff attitude dignity and confidentiality Some upheld, recommendations November 2017
201602391 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017
201602402 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017
201602417 Business Stream charging method / calculation Some upheld, recommendations November 2017