Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305453 | South Ayrshire Council | building standards | Not upheld, no recommendations | July 2015 |
| 201305515 | West Lothian Council | communication staff attitude dignity and confidentiality | Some upheld, recommendations | July 2015 |
| 201305981 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201305986 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | July 2015 |
| 201306294 | Business Stream | complaints handling | Some upheld, recommendations | July 2015 |
| 201400163 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201400557 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201400820 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201400857 | A Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201400869 | Scottish Prison Service | progression | July 2015 |