Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201805039 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations July 2020
201805473 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2020
201805653 Lanarkshire NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations July 2020
201805773 Fife Health and Social Care Partnership sheltered housing issues/residential homes Not upheld, no recommendations July 2020
201805985 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2020
201806550 Clear Business Water incorrect billing Not upheld, no recommendations July 2020
201806672 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations July 2020
201806997 Glasgow City Health and Social Care Partnership aids for the disabled (incl blue badges) chronically sick & disabled acts 1970/72 Upheld, recommendations July 2020
201807026 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2020
201807031 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations July 2020