Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201500702 Argyll Community Housing Association terminations of tenancy Upheld, recommendations October 2015
201500849 University of the West of Scotland policy/administration Some upheld, recommendations October 2015
201500951 Scottish Prison Service downgrading Not upheld, no recommendations October 2015
201501199 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations October 2015
201501488 Scottish Ambulance Service clinical treatment / diagnosis Not upheld, no recommendations October 2015
201203283 The Highland Council zoning of local authorities, planning blight, flood prevention Not upheld, no recommendations September 2015
201300569 A Dental Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, recommendations September 2015
201304137 Ayrshire College student discipline Not upheld, no recommendations September 2015
201400210 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2015
201400650 Grampian NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations September 2015