Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404695 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201404781 | Historic Scotland | complaints handling | Not upheld, no recommendations | May 2015 |
| 201404801 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | May 2015 |
| 201404902 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2015 |
| 201404940 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, recommendations | May 2015 |
| 201404990 | Hillhead Housing Association 2000 | terminations of tenancy | Not upheld, no recommendations | May 2015 |
| 201405071 | Dumfries and Galloway Council | primary school | Upheld, no recommendations | May 2015 |
| 201405151 | Audit Scotland | communication, staff attitude and confidentiality | Upheld, recommendations | May 2015 |
| 201405163 | Renfrewshire Council | repairs and maintenance | Upheld, recommendations | May 2015 |
| 201405219 | South Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | May 2015 |